Cleanup of "Reporting Problems" section, which has been renamed

"Contacting the FreeBSD Project":   Mostly fixed style nits, and
performed some overlooked s/FreeBSD/&os;/ substitutions.

1 files changed, 24 insertions, 24 deletions

diff --git a/release/doc/en_US.ISO8859-1/readme/problems.sgml b/release/doc/en_US.ISO8859-1/readme/problems.sgml
index ce1de9e..2a0f28d 100644
--- a/release/doc/en_US.ISO8859-1/readme/problems.sgml
+++ b/release/doc/en_US.ISO8859-1/readme/problems.sgml
@@ -10,35 +10,34 @@ RELNOTES.TXT.
 -->
 
 <sect1 id="contacting">
-  <title>Reporting Problems, Making Suggestions, and Submitting
-  Code</title>
+  <title>Contacting the &os; Project</title>
 
-  <para>Your suggestions, bug reports and contributions of code are
+  <para>Suggestions, bug reports and contributions of code are
   always valued &mdash; please do not hesitate to report any problems you
-  may find (preferably with a fix attached, if you can!).</para>
+  may find.  Bug reports with attached fixes are of course even more
+  welcome.</para>
 
   <para>The preferred method to submit bug reports from a machine with
   Internet mail connectivity is to use the &man.send-pr.1; command or
-  use the CGI script at <ulink
+  use the Web form at <ulink
   url="http://www.FreeBSD.org/send-pr.html">http://www.FreeBSD.org/send-pr.html</ulink>.
-  Bug reports will be dutifully filed by our faithful bugfiler program
-  and you can be sure that we'll do our best to respond to all
-  reported bugs as soon as possible.  Bugs filed in this way are also
-  visible on our Web site in the support section and are therefore
-  valuable both as bug reports and as <quote>signposts</quote> for
-  other users concerning potential problems to watch out for.</para>
-
-  <para>If, for some reason, you are unable to use &man.send-pr.1; to
-  submit a bug report, you can try to send it to the &a.bugs;.</para>
+  <quote>Problem Reports</quote> (PRs) submitted in this way will be filed and
+  their progress tracked; the &os; developers will do their best to respond to all
+  reported bugs as soon as possible.  <ulink url="http://www.FreeBSD.org/cgi/query-pr-summary.cgi">A list of all active PRs</ulink> is
+  available on the &os; Web site; this list is useful to see what
+  potential problems other users have encountered.</para>
 
   <para>Note that &man.send-pr.1; itself is a shell script that should
-  be easy to move even onto a totally different system.  We much
-  prefer if you could use this interface, since it make it easier to
-  keep track of the problem reports.  However, before submitting,
-  please try to make sure whether the problem might have already been
+  be easy to move even onto a non-&os; system.  Using this interface
+  is highly preferred.
+  If, for some reason, you are unable to use &man.send-pr.1; to
+  submit a bug report, you can try to send it to the &a.bugs;.</para>
+
+  <para>In any case, before submitting a PR,
+  please try to determine whether the problem might have already been
   fixed since.</para>
 
-  <para>Otherwise, for any questions or tech support issues, please send
+  <para>For any questions or general technical support issues, please send
   mail to the &a.questions;.</para>
 
   <para>If you're tracking the -current development efforts, you
@@ -46,16 +45,17 @@ RELNOTES.TXT.
   abreast of recent developments and changes that may affect the way
   you use and maintain the system.
 
-  <para>Additionally, being a volunteer effort, we are always happy to
+  <para>Additionally, being a largely-volunteer effort, the &os;
+  Project is always happy to
   have extra hands willing to help &mdash; there are already far more
-  desired enhancements than we'll ever be able to manage by ourselves!
-  To contact us on technical matters, or with offers of help, please
+  desired enhancements than there is time to implement them.
+  To contact the developers on technical matters, or with offers of help, please
   send mail to the &a.hackers;.</para>
 
   <para>Please note that these mailing lists can experience
   <emphasis>significant</emphasis> amounts of traffic and if you have
   slow or expensive mail access and are only interested in keeping up
-  with significant FreeBSD events, you may find it preferable to
+  with significant &os; events, you may find it preferable to
   subscribe instead to the &a.announce;.</para>
 
   <para>All of the mailing lists can be freely joined by anyone
@@ -67,7 +67,7 @@ RELNOTES.TXT.
   groups not mentioned here; more information can be obtained either
   through majordomo or the <ulink
   url="http://www.FreeBSD.org/support.html#mailing-list">mailing lists
-  section</ulink> of the FreeBSD Web site.</para>
+  section</ulink> of the &os; Web site.</para>
 
   <important>
   <para>Do <emphasis>not</emphasis> send email to the lists asking to