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<!--
$FreeBSD$
problems.sgml
Information on contacting the FreeBSD project, originally from
RELNOTES.TXT.
-->
<sect1 id="contacting">
<title>Contacting the &os; Project</title>
<sect2>
<title>Email and Mailing Lists</title>
<para>For any questions or general technical support issues, please send
mail to the &a.questions;.</para>
<para>If you're tracking the -current development efforts, you
<emphasis>must</emphasis> join the &a.current;, in order to keep
abreast of recent developments and changes that may affect the way
you use and maintain the system.
<para>Additionally, being a largely-volunteer effort, the &os;
Project is always happy to
have extra hands willing to help — there are already far more
desired enhancements than there is time to implement them.
To contact the developers on technical matters, or with offers of help, please
send mail to the &a.hackers;.</para>
<para>Please note that these mailing lists can experience
<emphasis>significant</emphasis> amounts of traffic and if you have
slow or expensive mail access and are only interested in keeping up
with significant &os; events, you may find it preferable to
subscribe instead to the &a.announce;.</para>
<para>All of the mailing lists can be freely joined by anyone
wishing to do so. Send mail to &a.majordomo;
and include the keyword <literal>help</literal> on a line by itself
somewhere in the body of the message. This will give you more
information on joining the various lists, accessing archives, etc.
There are a number of mailing lists targeted at special interest
groups not mentioned here; more information can be obtained either
through majordomo or the <ulink
url="http://www.FreeBSD.org/support.html#mailing-list">mailing lists
section</ulink> of the &os; Web site.</para>
<important>
<para>Do <emphasis>not</emphasis> send email to the lists asking to
be subscribed. Use the &a.majordomo; address
instead.</para>
</important>
</sect2>
<sect2>
<title>Submitting Problem Reports</title>
<para>Suggestions, bug reports and contributions of code are
always valued — please do not hesitate to report any problems you
may find. Bug reports with attached fixes are of course even more
welcome.</para>
<para>The preferred method to submit bug reports from a machine with
Internet mail connectivity is to use the &man.send-pr.1; command or
use the Web form at <ulink
url="http://www.FreeBSD.org/send-pr.html">http://www.FreeBSD.org/send-pr.html</ulink>.
<quote>Problem Reports</quote> (PRs) submitted in this way will be filed and
their progress tracked; the &os; developers will do their best to respond to all
reported bugs as soon as possible. <ulink url="http://www.FreeBSD.org/cgi/query-pr-summary.cgi">A list of all active PRs</ulink> is
available on the &os; Web site; this list is useful to see what
potential problems other users have encountered.</para>
<para>Note that &man.send-pr.1; itself is a shell script that should
be easy to move even onto a non-&os; system. Using this interface
is highly preferred.
If, for some reason, you are unable to use &man.send-pr.1; to
submit a bug report, you can try to send it to the &a.bugs;.</para>
<para>In any case, before submitting a PR,
please try to determine whether the problem might have already been
fixed since.</para>
</sect2>
</sect1>
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