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Diffstat (limited to 'gnu/usr.bin/send-pr/README')
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diff --git a/gnu/usr.bin/send-pr/README b/gnu/usr.bin/send-pr/README new file mode 100644 index 0000000..b479179 --- /dev/null +++ b/gnu/usr.bin/send-pr/README @@ -0,0 +1,43 @@ + send-pr - sends bug reports to a central support site + +`send-pr' uses electronic mail to submit support questions and +software bugs to a central site. No piece of software is perfect, and +software organizations understand this `send-pr' is designed to allow +users who have problems to submit reports of these problems to sites +responsible for supporting the software in question, in a defined form +which can be read by an electronically managed database. + +`send-pr' is part of a suite of programs known collectively as GNATS, +an acronym for Problem Report Management System. GNATS consists of +several programs which, used in concert, formulate and partially +administer a database of Problem Reports, or PRs, at a central support +site. A PR goes through several states in its lifetime; GNATS tracks +the PR and all information associated with it through each state and +finally acts as an archive for PRs which have been resolved. + +The same engine can be used to submit bugs to any number of support +sites by setting up aliases for each of them; `send-pr' error-checks +each PR as it is sent to be sure that the category specified matches a +category supported by the site in question. + +`send-pr' invokes an editor on a problem report template (after trying +to fill in some fields with reasonable default values). When you exit +the editor, `send-pr' sends the completed form to the support site. +At the support site, the PR is assigned a unique number and is stored +in the GNATS database according to its category and customer-id. GNATS +automatically replies with an acknowledgement, citing the category and +the PR number. + +See the Texinfo file `send-pr.texi' or the Info file `send-pr.info' +for detailed installation and usage information. + +See the file MANIFEST for a list of the files which should have +accompanied this distribution. + +See `send-pr.texi', `send-pr.info', or the file INSTALL for the +installation procedure for `send-pr'. + + +Copyright (c) 1993, Free Software Foundation, Inc. +See the file COPYING for copyright information concerning this +distribution and all its components. |